Privacy Policy

glyxoria.com — LLC, EDRPOU 78142322. Effective from the date of publication on this website.

1. Who controls your data

The controller is glyxoria.com (LLC), 14B Antonovycha St, Business Center Horizon, Kyiv, 01004, Ukraine, EDRPOU 78142322, e-mail contact@glyxoria.com, phone +380 981 153 7919. Processing is governed by the Law of Ukraine No. 4195-IX ‘On Personal Data Protection’ dated 22 October 2024 and by the Law of Ukraine No. 675-VIII ‘On Electronic Commerce’ dated 3 September 2015.

2. Adults only

This website is intended for users aged 18 and over. We do not knowingly collect data from children. If a minor’s data reaches us, we delete it on request.

3. What we collect

  • Identification and contact data: name, e-mail, phone number submitted in the booking or contact form.
  • Travel request details: destination, dates, number of travellers, comments you choose to provide.
  • Technical data: IP address, device and browser type, cookies and similar identifiers collected with your prior consent under the Law of Ukraine No. 4195-IX dated 22 October 2024 and the Law of Ukraine No. 1089-IX ‘On Electronic Communications’ dated 16 December 2020.

4. Why we process it and on what basis

  • To answer your request and prepare a travel offer — consent and steps prior to a contract.
  • To arrange the travel service with the tour operator and booking partners — performance of the contract.
  • To meet accounting and tourism-reporting duties — legal obligation.
  • To send marketing messages — only with your separate consent, withdrawn at any time.

5. Form submission and redirect

When you submit the form, your data is transmitted to us and you are redirected to a thank-you page. No confirmation e-mail is sent automatically. Submission is your consent to be contacted about your request.

6. Sharing

We share the minimum necessary data with tour operators, hotels, insurers, payment and IT service providers acting on our instructions, and with public authorities where the law requires. We do not sell personal data.

7. Retention and security

Request data is kept for up to 12 months after the last contact, contract and tax records for the period required by Ukrainian law. We apply organisational and technical measures, including access control and encrypted transmission.

8. Your rights

You may request access, correction, deletion, restriction of processing, portability, object to processing and withdraw consent by writing to contact@glyxoria.com. You may complain to the Ukrainian Parliament Commissioner for Human Rights. Consumer disputes may be referred to the State Service of Ukraine on Food Safety and Consumer Protection or to a court under the Law of Ukraine No. 3153-IX ‘On Consumer Protection’ dated 10 June 2023.

9. Cookies

Non-essential cookies are set only after your prior consent through the cookie notice. You can withdraw consent or change settings at any time in your browser.