Travel Information Policy

Visa, passport, entry

Rules depend on nationality, passport, purpose and stay. Hold a valid passport and required visa or permit. Rules may change. We give no immigration advice; authorities alone decide approval and entry.

Airport transfers

Inclusions, vehicle type, waiting time, luggage limits and extra charges are on the booking page and voucher. Standard airport waiting is 60 minutes after landing unless stated otherwise. Extra waiting, stops, oversized luggage and upgrades may cost extra. Vehicle type is indicative; a comparable substitute may be used.

Comparisons, opinions, reviews

Comparisons use sources dated on the page and may change. Subjective statements are opinions, not guarantees. Ratings and reviews reflect individual experiences and do not promise future results.

Estimates and insurance

Transfer times are estimates and vary with traffic, weather, border checks and other events. We recommend suitable travel and medical insurance.

Your rights

For consumer disputes, apply to the State Service of Ukraine on Food Safety and Consumer Protection and/or court. Read our Terms, Privacy Policy, Cancellation and Refund Rules, and Legal Notice before booking.

Legal references

Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10 June 2023; Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 3 September 2015; Law of Ukraine No. 324/95-ВР 'On Tourism' dated 15 September 1995; Law of Ukraine No. 4195-IX 'On Personal Data Protection' dated 22 October 2024; Law of Ukraine No. 1089-IX 'On Electronic Communications' dated 16 December 2020; Law of Ukraine No. 270/96-ВР 'On Advertising' dated 3 July 1996.